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Delivery

We aim to dispatch all in-stock UK orders received before 13:00 on the same working day. Orders are dispatched Monday to Friday when couriers collect from us. Orders placed after 13:00 cannot be guaranteed for same-day dispatch.

All bikes are flat-packed for safe shipping and require professional assembly once delivered for any warranty to remain valid.

Important: Larger bikes (24 inch wheels or larger) are sent via FEDEX Non-Conveyable Service due to size and cannot be dispatched the same day.

UK Delivery Services

Standard Delivery

  • Tracked Standard Delivery (2–3 Days) – Royal Mail 48

Tracked delivery information is emailed once your order has been dispatched.

Delivery Address Policy

If you require delivery to an address that is different from the billing address, we recommend using PayPal as your payment method, which allows alternate shipping addresses.

Courier Terms & Delays

Royal Mail

  • Tracked Standard Delivery (2–3 Days) – Royal Mail 48
  • Delivery times are not guaranteed

FEDEX Express

  • Express Delivery (Next Day) – FedEx 24
  • Delivery times are not guaranteed

Control BMX does not accept responsibility for delays caused by Royal Mail or courier services. Goods will be delivered at the next available opportunity.

International & European Orders

International orders may take 2–3 working days for dispatch due to manual booking requirements.

We use reputable couriers such as Royal Mail & FedEx, maybe others depending on destination. Tracking information will be emailed once dispatched.

Import Duties & Taxes

Due to Brexit and international regulations, import tax and duty may be charged when goods enter your country.

Control BMX ships Delivered Duty Unpaid (DDU). Any VAT, duties or customs clearance charges are the responsibility of the buyer.

If customs charges are not paid, the parcel may be returned and the original shipping fee will not be refunded.

International Shipping Prices

Shipping costs are calculated automatically at checkout. If your country is not listed or you experience issues, please contact us at info@controlbmx.com.